Privacy Policy

Last Updated: July 26, 2026

Openbound Editions operates this website and provides digital publications, downloadable guides, workbooks, templates, bundles, and related digital products and services.

This Privacy Policy explains how Openbound Editions collects, uses, discloses, and protects personal information when you visit our websites, purchase a product, subscribe to our communications, contact us, or otherwise interact with our services.

By using our websites or services, you acknowledge that you have read and understood this Privacy Policy.

1. About Openbound Editions

Openbound Editions is an independent digital publishing brand operated from Mexico and primarily serving customers in the United States and other international markets.

Throughout this Privacy Policy, “Openbound Editions,” “we,” “us,” and “our” refer to the operator of the Openbound Editions websites, products, and services.

Contact Email: hello@openboundeditions.com
Country of Operation: Mexico

2. Personal Information We Collect

The information we collect depends on how you interact with our websites and services.

Information You Provide

We may collect information you provide when you:

Purchase a digital product
Complete a checkout or registration form
Subscribe to an email list
Contact customer support
Request a refund
Communicate with us by email or through a website form

This information may include:

Name
Email address
Billing address
Country or general location
Order and transaction information
Communication preferences
Information included in messages or support requests

We do not directly collect or store complete credit card or debit card information. Payment information is processed by the payment provider or checkout platform displayed during your purchase.

Information Collected Automatically

When you visit our websites, we and our service providers may automatically collect information such as:

Internet Protocol address
Browser and device type
Operating system
Approximate geographic location
Referring website or advertising source
Pages viewed
Date and time of visits
Website interactions
Cookie, analytics, and conversion information

3. How We Use Personal Information

We may use personal information to:

Process and confirm purchases
Deliver digital products
Send order confirmations and access instructions
Provide customer support
Respond to questions and requests
Process eligible refunds
Maintain transaction and accounting records
Prevent fraud, abuse, and unauthorized access
Diagnose technical or delivery problems
Improve our websites, products, and customer experience
Analyze website traffic and sales performance
Measure advertising and marketing effectiveness
Send promotional communications when permitted
Comply with applicable legal obligations
Protect our legal rights and the rights of our customers

We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent when required.

4. Payments and Digital Product Delivery

Purchases may be processed through third-party platforms and payment providers, including Hotmart, Systeme.io, Stripe, PayPal, or another provider identified during checkout.

These providers may collect information necessary to:

Process payments
Confirm transactions
Prevent fraud
Issue receipts
Deliver products
Handle refunds, chargebacks, and disputes
Meet financial and regulatory obligations

To deliver your purchase, we may share limited information with platforms used to send confirmation emails, provide download links, grant access to digital files, and provide technical support.

The information used for delivery may include your name, email address, order number, purchased product, purchase date, and access status.

Third-party providers process information under their own privacy policies and terms.

5. Email Communications

We may send transactional emails concerning:

Order confirmation
Payment status
Digital-product delivery
Download or access instructions
Customer support
Refund requests
Security notices
Important changes affecting a purchased product

Transactional emails are necessary to complete or support your purchase and may still be sent if you have opted out of marketing emails.

We may also send promotional emails when you have subscribed or when otherwise permitted by applicable law.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.

6. Cookies, Analytics, and Advertising

Our websites and service providers may use cookies, pixels, analytics tools, and similar technologies.

These technologies may be used to:

Operate website functions
Remember preferences
Analyze website traffic
Measure purchases and conversions
Identify advertising sources
Improve website performance
Detect fraud or security issues
Support advertising and retargeting campaigns

We may use services such as:

Meta Pixel
Google Analytics
Systeme.io tracking tools
Hotmart tracking tools
Other comparable analytics or advertising services

These providers may collect information about your device, website activity, referral source, and interactions with our pages.

Where required by applicable law, non-essential cookies will be used only after appropriate consent has been obtained.

You may control or delete cookies through your browser settings. Disabling cookies may affect certain website functions.

7. How We Share Personal Information

We may disclose personal information to service providers when reasonably necessary to operate our business, including:

Payment processors
Checkout and sales platforms
Website-hosting providers
Digital-product delivery platforms
Email-service providers
Customer-support platforms
Analytics and advertising providers
Cloud-storage and security providers
Accounting, legal, tax, and professional advisers

We may also disclose information:

When required by law or valid legal process
To investigate fraud, misuse, or security threats
To protect our rights or the rights of others
In connection with a sale, merger, restructuring, or transfer of business assets
When you request or authorize the disclosure

Openbound Editions does not sell personal information in exchange for direct monetary payment.

Some advertising or analytics activities may be legally defined as “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws. Where those laws apply, you may have the right to opt out.

8. Sensitive and Health-Related Information

Some Openbound Editions products may address wellness, menopause, relationships, stress, emotional well-being, communication, or other personal subjects.

Purchasing a product about one of these subjects does not require you to provide medical records, diagnoses, symptoms, treatment information, or other sensitive health information directly to Openbound Editions.

We do not intentionally use customer health information to provide medical diagnoses, medical treatment, or individualized healthcare services.

Please do not send unnecessary medical, financial, identity, or other highly sensitive information through ordinary email or customer-support forms.

If you voluntarily include sensitive information in a support request, we will use it only as reasonably necessary to respond to your communication, protect legal rights, or comply with applicable obligations.

9. International Data Processing

Openbound Editions operates from Mexico and uses service providers that may be located in the United States, Mexico, or other countries.

Your personal information may therefore be processed, transferred, or stored outside your country or state of residence.

The privacy laws of those jurisdictions may differ from the laws where you live. Where required, reasonable safeguards will be used for international data transfers.

10. Data Retention and Security

We retain personal information only for as long as reasonably necessary to:

Complete and document purchases
Deliver digital products
Provide customer support
Maintain tax and accounting records
Resolve disputes and chargebacks
Prevent fraud or unauthorized access
Enforce our agreements and policies
Meet legal obligations

When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of.

We use reasonable administrative, organizational, and technical measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, electronic transmission, or storage method can be guaranteed to be completely secure.

You are responsible for protecting any passwords, account credentials, download links, or access links associated with your purchase.

11. Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion or cancellation of certain information
Object to or restrict certain uses of your information
Withdraw consent
Request a portable copy of certain information
Opt out of promotional communications
Opt out of certain targeted-advertising or data-sharing activities
Submit a complaint to an applicable privacy authority

These rights may be subject to legal limitations and exceptions.

Individuals in Mexico may have rights to access, rectify, cancel, or oppose the processing of personal information, commonly known as ARCO rights.

Residents of certain U.S. states may have additional rights under applicable state privacy laws. These may include rights to know, access, correct, delete, or opt out of certain uses of personal information.

To submit a privacy request, email:

hello@openboundeditions.com

Please use the subject line “Privacy Request” and include:

Your name
The email address associated with your purchase or interaction
The right you wish to exercise
Enough information for us to identify the relevant records

We may request additional information to verify your identity before processing a request.

We will not discriminate against you for exercising a privacy right provided by applicable law.

12. Children’s Privacy

Our websites, products, and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, contact us at hello@openboundeditions.com so that we can evaluate and, where appropriate, delete the information.

13. Third-Party Websites and Services

Our websites, emails, or digital products may contain links to third-party websites, platforms, tools, or resources.

Openbound Editions does not control and is not responsible for the privacy, security, content, availability, or practices of third-party services.

You should review the privacy policy and terms of any third-party service before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our products and services
Our business practices
The platforms and providers we use
Technology
Applicable legal or regulatory requirements

The revised policy will be posted on this page with an updated “Last Updated” date.

When required by law, material changes may also be communicated by email, website notice, or another reasonable method.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, contact:

Openbound Editions
Independent digital publishing brand
Country of Operation: Mexico
Email: hello@openboundeditions.com

For requests involving your personal information, please use the subject line “Privacy Request.”

Terms of Service

Last Updated: July 26, 2026

These Terms of Service govern your access to and use of the Openbound Editions websites, landing pages, digital products, downloadable materials, communications, and related services.

By accessing our websites, purchasing a product, downloading materials, or otherwise using our services, you agree to these Terms of Service.

If you do not agree to these Terms, you should not use our websites or purchase our products.

1. About Openbound Editions

Openbound Editions is an independent digital publishing brand operated from Mexico and primarily serving customers in the United States and other international markets.

Throughout these Terms, “Openbound Editions,” “we,” “us,” and “our” refer to the operator of the Openbound Editions websites, products, and services.

Contact Email: hello@openboundeditions.com
Country of Operation: Mexico

2. Eligibility

You must be at least 18 years old, or the legal age of majority in your place of residence, to purchase products directly from Openbound Editions.

By making a purchase, you represent that:

You have the legal capacity to enter into a binding agreement.
The information you provide is accurate and complete.
You are authorized to use the selected payment method.
You are purchasing the product for lawful purposes.

Our products and services are not directed to children under 13.

3. Digital Products

Openbound Editions offers digital products that may include:

Ebooks
Guides
Workbooks
Worksheets
Printable cards
Templates
Trackers
Checklists
Scripts
Digital bundles
Other downloadable or electronically delivered materials

Unless a product page expressly states otherwise, no physical product will be shipped.

Product descriptions, included materials, formats, compatibility requirements, and access conditions are presented on the applicable sales page or checkout page.

We may update the design, formatting, packaging, file structure, or presentation of a product without materially reducing the content purchased.

4. Orders and Acceptance

Submitting an order does not guarantee acceptance.

An order is considered accepted when:

Payment has been successfully processed; and
A purchase confirmation, access instruction, or download link has been issued.

We may cancel or refuse an order when reasonably necessary, including in cases involving:

Suspected fraud
Unauthorized payment activity
Incorrect pricing
Technical errors
Duplicate transactions
Misuse of promotions
Violation of these Terms
Legal or regulatory restrictions

If we cancel a completed order before the product is delivered, the applicable payment will be refunded.

5. Prices and Payment

Prices are displayed on the applicable sales or checkout page.

Prices may be shown in U.S. dollars or another currency selected by the checkout platform.

You are responsible for reviewing:

The product selected
The total price
The currency
Any applicable taxes
Any installment terms
The refund conditions
The email address entered for delivery

Payments may be processed through third-party providers such as Hotmart, Systeme.io, Stripe, PayPal, or another provider identified during checkout.

Openbound Editions does not directly store complete credit card or debit card information.

Your payment may also be subject to the terms and privacy practices of the applicable payment processor.

6. Taxes and Currency Conversion

Applicable taxes may be calculated or collected by the checkout platform or payment provider based on the information available at the time of purchase.

Your bank, card issuer, or payment provider may apply:

Currency-conversion rates
International transaction charges
Banking fees
Payment-processing charges

Openbound Editions does not control charges imposed independently by your bank or payment provider.

7. Digital Delivery

Digital products are generally delivered through one or more of the following methods:

Download link
Confirmation email
Customer-access page
Membership area
Checkout platform
Digital delivery platform

You are responsible for providing a valid and accessible email address.

Delivery may be delayed by:

Incorrect email information
Spam or junk-mail filtering
Payment-review procedures
Temporary platform outages
Internet or device problems
Security or fraud checks

If you do not receive access after a successful purchase, contact:

hello@openboundeditions.com

Please include your name, purchase email, product name, and order or transaction number.

Digital delivery is also governed by our Digital Delivery Policy.

8. License and Permitted Use

When you purchase a digital product, you receive a limited, personal, non-exclusive, non-transferable, and revocable license to access and use that product for your own personal, non-commercial purposes.

Unless we expressly provide written permission, you may not:

Resell a product
Redistribute product files
Share download links
Upload files to shared drives or public platforms
Copy or reproduce substantial portions of a product
Translate and distribute a product
Modify a product for resale
Use a product as the basis of another commercial product
Include a product in a membership, course, bundle, or resource library
Remove copyright, trademark, or ownership notices
Claim the content as your own
Use the content to train, develop, or improve an artificial intelligence system or dataset
Allow multiple individuals or organizations to use a single personal license

Printing reasonable copies for your own personal use is permitted when the product is designed to be printable.

A separate commercial, professional, team, classroom, organizational, or redistribution license requires prior written authorization from Openbound Editions.

9. Intellectual Property

All content made available by Openbound Editions is owned by or licensed to Openbound Editions and is protected by applicable intellectual-property laws.

This includes, without limitation:

Text
Written exercises
Worksheets
Frameworks
Scripts
Checklists
Designs
Illustrations
Graphics
Logos
Product names
Brand elements
Page layouts
Downloadable files
Website content
Marketing materials

Purchasing a product does not transfer ownership of the intellectual property.

You receive only the limited right to use the product as described in these Terms.

“Openbound Editions” and associated branding may not be used in a manner that suggests sponsorship, endorsement, partnership, or affiliation without written permission.

10. Prohibited Uses

You may not use our websites, products, or services:

For unlawful, fraudulent, abusive, or deceptive purposes
To violate another person’s rights
To distribute malware or harmful code
To interfere with website or platform security
To attempt unauthorized access
To impersonate another person or business
To scrape, copy, or systematically extract content
To bypass payment, access, or download restrictions
To infringe intellectual-property rights
To harass, threaten, or harm another person
To make false or misleading claims about our products
To use our materials as professional advice without appropriate qualifications and independent judgment

We may suspend or terminate access when we reasonably believe these Terms have been violated.

11. Refunds

Refund eligibility is governed by:

The refund terms displayed on the applicable product sales page
Our Refund Policy
The requirements of the checkout or payment platform
Applicable consumer-protection law

Some products may include a stated refund or satisfaction-guarantee period. Other products may have different conditions.

The refund period and eligibility conditions shown on the applicable product page at the time of purchase form part of your agreement with us.

A refund may be denied when:

The request falls outside the stated refund period
The eligibility conditions are not met
There is evidence of fraud, abuse, or repeated refund behavior
The customer has redistributed, copied, or misused the product
The request relates only to failure to review the product description or technical requirements
The transaction is otherwise excluded under the applicable policy, except where prohibited by law

Nothing in these Terms eliminates rights that cannot legally be waived.

12. Educational and Informational Purposes

Openbound Editions products are provided for general educational, informational, and personal-development purposes.

Unless expressly stated otherwise, our products do not constitute:

Medical advice
Mental-health treatment
Diagnosis
Therapy
Legal advice
Financial advice
Tax advice
Professional counseling
Emergency assistance

You should not use our products as a substitute for advice, diagnosis, treatment, or services from a qualified professional.

13. Wellness and Relationship Disclaimer

Some products may discuss:

Menopause
Stress
Emotional well-being
Relationships
Communication
Boundaries
Self-reflection
Grounding or calming exercises
Personal habits

These materials are educational resources and are not individualized healthcare or professional counseling.

Results vary from person to person. We do not guarantee that a product will:

Resolve a medical condition
Improve a relationship
Eliminate stress
Prevent conflict
Produce a particular emotional outcome
Replace professional support

If you are experiencing a medical emergency, mental-health crisis, abuse, threats, coercion, violence, or fear for your safety, do not rely on our products. Contact an appropriate qualified professional, emergency service, or local support resource.

14. No Guaranteed Results

Testimonials, examples, case studies, illustrations, or customer experiences may describe individual outcomes.

They do not guarantee that you will achieve the same or similar results.

Your results may depend on factors outside our control, including:

Personal circumstances
Consistency of use
Experience
Skills
Health
Relationships
Environment
Technology
Independent decisions and actions

You are responsible for determining whether a product is appropriate for your circumstances.

15. Product and Website Availability

We aim to provide accurate descriptions and reliable access, but we do not guarantee that:

Websites will always be available
Downloads will always be uninterrupted
Every device or software application will be compatible
Files will display identically on every device
All errors will be corrected immediately
Products will remain available indefinitely

We may modify, suspend, replace, or discontinue a website, product, feature, or delivery method.

Discontinuing future sales does not automatically entitle previous purchasers to a refund.

Where reasonably possible, we will assist customers experiencing legitimate access or delivery problems.

16. Third-Party Platforms and Links

Our websites and services may use or link to third-party platforms, including payment processors, checkout providers, email services, hosting providers, analytics services, social-media platforms, and external resources.

Openbound Editions does not control and is not responsible for:

Third-party availability
Third-party security
Platform outages
External content
Independent pricing or fees
Independent privacy practices
Independent terms and policies

Your use of a third-party service may be governed by that provider’s own terms.

A link to a third-party service does not necessarily constitute an endorsement.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our websites, products, and services are provided on an “as is” and “as available” basis.

Openbound Editions does not make warranties, express or implied, regarding:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy
Completeness
Availability
Compatibility
Specific outcomes or results

This section does not exclude warranties or consumer rights that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Openbound Editions will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

Use or inability to use a product
Reliance on product content
Loss of data
Loss of profits or revenue
Business interruption
Relationship decisions
Personal decisions
Third-party platforms
Unauthorized access
Technical failures

To the fullest extent permitted by law, Openbound Editions’ total liability arising from a specific purchase will not exceed the amount you paid for the product giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Openbound Editions harmless from third-party claims, losses, liabilities, damages, and reasonable expenses arising from:

Your unlawful use of our products or services
Your violation of these Terms
Your infringement of another person’s rights
Your unauthorized reproduction or distribution of our content
Your fraudulent, abusive, or deceptive conduct

This section does not require you to indemnify Openbound Editions for conduct for which indemnification is prohibited by law.

20. Suspension and Termination

We may suspend or terminate access to a product or service if we reasonably determine that you have:

Violated these Terms
Shared or redistributed protected content
Engaged in fraud or payment abuse
Attempted unauthorized access
Used our products unlawfully
Threatened the security or operation of our services

Termination does not eliminate obligations or liabilities that arose before termination.

Sections concerning intellectual property, prohibited use, disclaimers, limitation of liability, indemnification, disputes, and governing law will survive termination.

21. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using our websites or purchasing a product, you acknowledge that personal information may be processed through third-party payment, checkout, delivery, analytics, and email platforms as described in that policy.

22. Governing Law

These Terms and any dispute arising from them will be governed by the applicable laws of Mexico, without regard to conflict-of-law principles.

However, mandatory consumer-protection rights available to you under the laws of your place of residence are not excluded where they cannot legally be waived.

23. Dispute Resolution

Before initiating formal proceedings, you agree to contact Openbound Editions and make a reasonable good-faith effort to resolve the matter directly.

Contact:

hello@openboundeditions.com

Your message should include:

Your name
Purchase email
Product name
Order or transaction number
A clear description of the issue
The resolution requested

If the dispute cannot be resolved informally, it may be submitted to the courts or consumer-protection authorities with jurisdiction under applicable law.

These Terms do not prevent a consumer from exercising a right or using a dispute-resolution process that cannot legally be waived.

24. Changes to These Terms

We may update these Terms to reflect changes in:

Our products or services
Business practices
Delivery platforms
Legal requirements
Security needs
Technology

The revised Terms will be posted with an updated “Last Updated” date.

The Terms in effect at the time of your purchase will generally govern that transaction, except where a change is required by law or relates to continuing access, security, or platform operation.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the greatest extent permitted or removed if necessary.

The remaining provisions will continue in effect.

26. No Waiver

Failure by Openbound Editions to enforce a provision of these Terms does not waive the right to enforce it later.

A waiver is effective only when made expressly in writing.

27. Entire Agreement

These Terms, together with the applicable:

Product sales page
Checkout terms
Privacy Policy
Refund Policy
Digital Delivery Policy

constitute the agreement between you and Openbound Editions concerning your purchase and use of the applicable product.

If a product sales page includes a specific term that differs from a general provision in these Terms, the more specific product term will apply to that purchase, except where prohibited by law.

28. Contact Us

For questions about these Terms of Service, contact:

Openbound Editions
Independent digital publishing brand
Country of Operation: Mexico
Email: hello@openboundeditions.com

Refund Policy

Last Updated: July 26, 2026

Openbound Editions wants customers to have a clear and fair opportunity to evaluate their purchases.

Unless a product page expressly states otherwise, all eligible purchases of Openbound Editions digital products are covered by a 15-day refund guarantee, subject to the terms described below.

1. Fifteen-Day Refund Period

You may request a refund within 15 calendar days from the date of purchase.

The refund period begins on the date the payment is successfully approved, regardless of when you first open, access, download, print, or use the product.

Refund requests submitted after the 15-day period are generally not eligible, except where otherwise required by applicable law.

2. Products Covered

This Refund Policy generally applies to one-time purchases of Openbound Editions digital products, including:

Ebooks

Digital guides

Workbooks

Printable materials

Templates

Trackers

Checklists

Scripts

Digital bundles

Other downloadable products

No physical product must be returned because Openbound Editions sells digitally delivered materials.

3. How to Request a Refund

To request a refund, use the refund process provided by the checkout platform through which you completed your purchase.

When the purchase was processed through Hotmart, you may submit the request through Hotmart’s official refund system using the purchase information provided in your confirmation email.

You may also contact:

hello@openboundeditions.com

Use the subject line:

Refund Request

Include the following information:

Your full name

The email address used for the purchase

The name of the product

The purchase date

The order or transaction number

A brief explanation of the request

Providing this information helps us locate and process the transaction. You are not required to provide extensive personal details.

4. Eligible Refund Requests

A refund request is generally eligible when:

It is submitted within 15 calendar days of purchase.

The purchase can be located and verified.

The request concerns an eligible Openbound Editions digital product.

The request is made by the original purchaser or an authorized representative.

There is no reasonable evidence of fraud, unlawful distribution, or abuse of the refund policy.

A customer does not need to prove that the product is defective to request a refund within the applicable guarantee period.

5. Refund Method and Processing Time

Approved refunds will normally be returned through the original payment method and processed by the checkout platform, payment processor, bank, or card issuer involved in the transaction.

Openbound Editions does not control the time required for a bank, card issuer, or payment platform to display the refunded amount after it has been approved and released.

Processing times may vary based on:

Payment method

Financial institution

Country

Currency

Payment platform

Banking or fraud-review procedures

Any currency-conversion differences or independent banking fees are controlled by the applicable financial institution and not by Openbound Editions.

6. Access After a Refund

Once a refund has been approved:

Your license to use the product ends.

Access to membership areas, download pages, or related materials may be revoked.

You must stop using the refunded product.

You must delete digital copies stored on your devices, cloud accounts, or personal drives.

You may not continue printing, copying, distributing, sharing, reselling, or using the refunded materials.

A refund does not transfer ownership or grant continued rights to the product.

7. Duplicate Purchases and Incorrect Charges

If you believe you were charged more than once for the same product, purchased the wrong product, or do not recognize a transaction, contact us promptly at:

hello@openboundeditions.com

Include the purchase email and transaction information so the issue can be investigated.

Verified duplicate charges will be corrected or refunded as appropriate.

For unrecognized or potentially fraudulent transactions, you may also need to contact the payment processor or your financial institution.

8. Technical or Delivery Problems

Before requesting a refund because you did not receive or cannot access a product, contact:

hello@openboundeditions.com

Please include:

Your name

Purchase email

Product name

Order or transaction number

A description of the access problem

We will make a reasonable effort to correct delivery problems, provide a replacement download link, or restore legitimate access.

Requesting technical assistance does not reduce or extend the original 15-day refund period unless Openbound Editions confirms otherwise in writing.

9. Abuse, Fraud, and Unauthorized Distribution

Openbound Editions may investigate and, where permitted by applicable law, deny or challenge a refund request when there is reasonable evidence of:

Fraudulent payment activity

False transaction information

Repeated or systematic refund abuse

Purchase-and-refund behavior intended to obtain products without payment

Unauthorized resale or distribution

Public sharing of product files or download links

Chargeback abuse

Other unlawful conduct

This section is not intended to restrict legitimate refund requests or eliminate consumer rights that cannot legally be waived.

Downloading, opening, or using a product does not by itself make a timely refund request ineligible.

10. Bundles

A bundle is sold as a single product unless the applicable sales page states otherwise.

When a refund is approved for a bundle:

The refund applies to the complete bundle.

Access to all included products may be revoked.

Individual components cannot normally be returned separately.

Partial refunds are not generally available for unused portions of a bundle.

11. Promotional Purchases and Discounted Products

Eligible products purchased during a promotion, sale, or discount period remain covered by the same 15-day refund period unless a different condition was clearly disclosed before purchase.

The amount refunded will not exceed the amount actually paid for the product.

Discounts, promotional credits, coupons, bonuses, or expired offers do not have a separate cash value.

12. Bonuses

When a refund is approved for a product that included bonuses:

Access to the main product and all bonuses may be revoked.

The customer must stop using and delete the bonus materials.

Bonuses are not eligible for separate or partial refunds.

The value assigned to a bonus on a sales page does not create a separate cash entitlement.

13. Chargebacks and Payment Disputes

We encourage customers to contact Openbound Editions or use the checkout platform’s refund process before initiating a chargeback.

A chargeback is not a substitute for submitting a refund request under this policy.

If a chargeback or payment dispute is filed, access to the relevant product may be suspended while the payment provider investigates.

We reserve the right to provide the payment processor with relevant transaction, delivery, access, communication, and policy records when responding to a dispute.

Nothing in this section prevents you from exercising rights available through your bank, payment provider, or applicable law.

14. Consumer Rights

This Refund Policy provides a voluntary 15-day commercial guarantee.

It does not limit, exclude, or replace consumer rights that cannot legally be waived under the laws applicable to your purchase.

Depending on where you live, you may have additional rights concerning:

Unauthorized transactions

Misrepresented products

Products not delivered

Defective or inaccessible files

Deceptive commercial practices

Other legally protected circumstances

Where mandatory law provides greater protection than this policy, the mandatory legal protection will apply.

15. Changes to This Refund Policy

We may update this Refund Policy to reflect changes in our products, checkout platforms, business practices, or legal requirements.

The revised policy will be posted with an updated “Last Updated” date.

The refund terms presented on the applicable sales page and in effect on the date of purchase will generally govern that transaction.

Any change will not retroactively reduce a refund right already granted at the time of purchase.

16. Contact Us

For questions or assistance regarding a refund, contact:

Openbound Editions

Independent digital publishing brand

Country of Operation: Mexico

Email: hello@openboundeditions.com

Please use the subject line “Refund Request” and include your purchase email and transaction information.

Digital Delivery Policy

Last Updated: July 26, 2026

Openbound Editions sells digital publications, downloadable guides, workbooks, templates, bundles, and related digital materials.

This Digital Delivery Policy explains how purchased products are delivered, what customers must do to receive them, and how to obtain assistance if a delivery or access problem occurs.

1. Digital Products Only

Unless a product page expressly states otherwise, all Openbound Editions products are delivered digitally.

No physical book, workbook, card, package, or other physical item will be shipped to your address.

Product images displayed on our websites may include digital mockups intended to show how the files may look when viewed, downloaded, or printed. These images do not indicate that a physical product is included.

2. Delivery Method

Depending on the product and checkout platform, digital products may be delivered through:

A download link

A purchase-confirmation email

A customer-access page

A Hotmart account

A membership or content area

Another digital delivery platform identified during checkout

The applicable delivery method may vary by product.

3. When Delivery Occurs

Digital access is generally provided after payment has been successfully approved.

For many purchases, access instructions or a download link are sent shortly after payment confirmation.

Delivery may take longer when:

A payment is pending or under review

The payment method requires additional processing

Fraud-prevention or security verification is required

The customer entered an incorrect email address

The message is filtered into a spam, promotions, or junk folder

A checkout or delivery platform experiences a temporary interruption

The customer’s email provider delays or rejects the message

An order is not considered ready for delivery until the payment processor confirms that payment has been approved.

4. Customer Email Responsibility

You are responsible for providing a complete, accurate, and accessible email address during checkout.

The email address entered during purchase may be used to:

Confirm the transaction

Send your receipt

Deliver access instructions

Create or connect your customer account

Provide download links

Communicate important information about your purchase

Before completing your purchase, review the email address carefully.

Openbound Editions is not responsible for delivery delays caused by an incorrect, misspelled, inactive, inaccessible, or full email account provided by the customer.

We will nevertheless make a reasonable effort to help verify the purchase and correct legitimate access problems.

5. Accessing Purchases Through Hotmart

When a product is purchased through Hotmart, purchase confirmation and access information are generally sent to the email address entered during checkout.

The product may also be accessible through the customer’s Hotmart account or purchase area.

Customers should:

Check the inbox associated with the purchase

Check spam, junk, promotions, and other filtered folders

Confirm that the payment was approved

Review the purchase area for available products

Hotmart’s own platform terms, access procedures, and technical requirements may also apply.

6. If You Do Not Receive the Product

If your payment has been approved but you have not received access, first:

Check your spam, junk, promotions, and deleted-email folders.

Search your inbox for messages from Hotmart, the payment platform, or Openbound Editions.

Confirm that you are checking the same email address used during checkout.

Confirm that the transaction was successfully approved.

If the product is still unavailable, contact:

hello@openboundeditions.com

Use the subject line:

Digital Delivery Assistance

Include:

Your full name

The email address used for the purchase

The product name

The purchase date

The order or transaction number

A brief description of the issue

Do not send complete card numbers, passwords, government identification numbers, or other unnecessary sensitive information by email.

7. Delivery Support

After verifying a legitimate purchase, Openbound Editions may take one or more of the following actions:

Resend the delivery email

Provide a replacement download link

Explain how to access the customer platform

Correct an eligible email-address issue

Coordinate with the checkout or delivery provider

Restore access when reasonably possible

Provide an alternative delivery method when appropriate

Delivery support does not guarantee compatibility with every device, application, printer, operating system, or internet connection.

8. File Formats and Technical Requirements

The formats included with each product may be stated on the applicable sales page.

Products may be provided in formats such as:

PDF

ZIP

JPG or PNG

Editable digital files

Online-access content

Other formats identified in the product description

You are responsible for having:

A compatible device

A stable internet connection

Sufficient storage space

Appropriate software for opening the files

A functioning email account

Printer access if you choose to print the materials

Openbound Editions does not guarantee that every file will work with outdated software, unsupported devices, or third-party applications not identified as compatible.

9. Downloading and Saving Files

Customers should download and securely save purchased files within a reasonable period after receiving access.

You are responsible for maintaining your own backup copies after downloading the product.

Download links, customer areas, and third-party platforms may be modified, replaced, restricted, or discontinued for technical, security, legal, or operational reasons.

Unless the applicable sales page expressly promises lifetime access, a purchase should not be interpreted as a guarantee that a particular download link, platform, or membership area will remain available indefinitely.

Loss of a personal copy does not automatically entitle the customer to a refund. However, we may provide replacement access when the purchase can be verified and the product remains reasonably available.

10. Download Limits and Security

To protect our products from unauthorized distribution, download links or access areas may be subject to reasonable security measures, including:

Limited download attempts

Expiration of individual links

Account verification

Device or location review

Suspension following suspicious activity

If a legitimate customer reaches a technical or security limit, the customer may contact us for assistance.

Openbound Editions may refuse to reactivate access when there is reasonable evidence of fraud, account sharing, unauthorized distribution, resale, or other violation of our Terms of Service.

11. Personal License

Delivery of a digital product grants the purchaser a limited license for personal, non-commercial use, as described in our Terms of Service.

Delivery does not transfer ownership of the intellectual property.

You may not:

Share download links

Distribute product files

Upload products to public or shared platforms

Resell or sublicense the materials

Permit unrelated individuals to use a personal license

Claim the materials as your own

Remove copyright or ownership notices

12. Bundles and Bonuses

When you purchase a bundle, its components may be:

Delivered together

Delivered through multiple links

Organized inside a customer-access area

Sent in more than one email

Made available as separate downloadable files

Bonuses may be delivered with the main product or separately.

A temporary delay affecting one component or bonus does not necessarily mean that the entire bundle was not delivered.

If a listed component is missing, contact us so that we can verify the purchase and provide assistance.

13. Updates and Replacement Files

Openbound Editions may occasionally correct errors, improve formatting, update links, or replace files.

A purchase does not automatically include every future edition, expansion, translation, product, or additional resource unless this was expressly stated on the sales page.

When a replacement file or minor update is made available, we may deliver it through the original platform or send updated access instructions.

14. Refunds and Delivery Problems

A delivery or technical problem does not eliminate your rights under our Refund Policy.

Openbound Editions will first make a reasonable effort to provide the purchased product or correct the access issue.

Eligible purchases are covered by our 15-day refund guarantee, subject to the terms of our Refund Policy.

Contacting us for delivery support does not automatically extend the original refund period unless Openbound Editions confirms an extension in writing.

If you wish to request a refund, follow the process described in our Refund Policy.

15. Third-Party Platforms

Openbound Editions may rely on third-party checkout, payment, email, hosting, and delivery providers.

We are not responsible for outages or delays entirely outside our reasonable control. However, we will make a reasonable effort to assist legitimate customers and, when practical, provide an alternative delivery method.

Your access to a third-party platform may also be subject to that platform’s own terms, privacy policy, security procedures, and technical requirements.

16. Changes to This Policy

We may update this Digital Delivery Policy to reflect changes in:

Our products

Delivery methods

Checkout platforms

Technical requirements

Security practices

Applicable legal obligations

The revised policy will be posted with an updated “Last Updated” date.

The delivery terms presented on the applicable sales page and in effect at the time of purchase will generally govern that transaction.

17. Contact Us

For questions or assistance regarding digital delivery, contact: